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Questions and answers.

The things homeowners ask us most. If your question is not here, call and ask. The phone is answered 24/7.

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Inspections and quotes

Is the roof inspection really free?

Yes. We come out and inspect your roof at no charge, with no obligation to book any work.

Is the quote free too?

Yes. After the inspection you get a free quote for any work the roof needs.

Why do you need to see the roof before giving a price?

Because the cause of a leak or the condition of the wood underneath cannot be judged from a phone call or a ceiling stain. Looking first means the price is for the work your roof really needs.

What do you check during an inspection?

The shingles, the flashing around chimneys, walls, skylights and vents, the valleys and edges, the gutters, and where we can reach it, the attic.

What if you find more damage once the work starts?

Some damage, like rotted roof boards, only shows once the old roof is off. If we find it, we show you and tell you the cost before doing more.

Leaks and emergencies

My roof is leaking right now. What should I do?

Call us, any time. Put buckets or towels under the drips, move valuables out of the way, and stay off the roof.

Do you answer at night and on weekends?

Yes. The phone is answered 24 hours a day, 7 days a week.

Why is the stain not right under the leak?

Water gets in at one spot, runs along the roof boards or rafters, and drips where it finds a low point. The opening can be several feet away from the stain.

A tree limb hit my roof but nothing is leaking. Should I call?

Yes. A limb can crack shingles or roof boards without an immediate leak, and the next heavy rain will find it.

Repairs and new roofs

How do I know if I need a new roof or just a repair?

Leaks in several places, shingles that are curling, cracking or bare, and a roof that keeps needing repairs usually mean replacement. One problem on an otherwise sound roof usually means a repair. The free inspection will tell you which.

How long does a new roof take?

Most homes take one to three days, depending on the size and steepness of the roof and how much wood underneath needs replacing.

Can new shingles go over my old ones?

We recommend taking the old roof off. It lets us check and repair the wood underneath and gives the new roof a solid base.

Do you work on flat roofs and metal roofs?

Yes. We put on and repair shingle roofs, flat roofs and metal roofs.

Why does my leak keep coming back after it was patched?

Usually because the patch covered the spot above the stain and not the real opening, or because caulk or tar was used where the flashing needed replacing.

Gutters, skylights and attics

Do you clean and repair gutters?

Yes. We clean, repair and put up new gutters and downspouts.

Can a leaking skylight be fixed without replacing it?

Often, yes. Most skylight leaks come from the flashing around it, which can be replaced on its own.

Why does attic venting matter for my roof?

An attic that cannot breathe traps summer heat that ages shingles and winter moisture that rots roof boards and grows mold.

Service area

Which towns do you cover?

We are based in Ellicott City and cover the towns around it, from Woodbine in the west to Laurel, Hanover and Annapolis Junction in the south and east. The service areas page lists every town.

I am just outside your area. Will you still come?

Call and ask. We will either book you in or tell you honestly that someone closer would serve you better.

Do you work on commercial buildings?

We work mostly on homes, and on some smaller commercial and mixed-use flat roofs. Describe the building and we will tell you if it is a job for us.

Roof trouble? Call any time.

Free roof inspections, free quotes, and a phone that is answered 24/7.

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